Terms & Conditions
Last updated: 31 May 2025
Our Services
• Medsure Staffing Ltd provides recruitment and placement services for healthcare organisations, supplying qualified temporary staff including but not limited to:
• Nurses (RGNs, RMNs)
• Doctors
• Carers & HCSW
Registration
All Clients and Candidates must complete our registration process and provide accurate, complete, and up-to-date information. We reserve the right to suspend or terminate access if false or misleading details are provided.
Candidate Responsibilities
• Maintain valid professional registration where applicable.
• Provide proof of Right to Work in the UK.
• Follow Client site policies, procedures, and professional standards.
• Report incidents, safeguarding concerns, or misconduct to both the Client and Medsure Staffing Ltd.
Client Responsibilities
• Provide a safe and compliant working environment.
• Clearly communicate job descriptions and expectations.
• Ensure prompt authorisation of timesheets.
• Not directly engage Medsure Candidates outside of agreed terms without written consent or fee arrangement.
Booking & Cancellation
• Assignments are confirmed upon written or verbal agreement by the Client.
• Cancellations by the Client must be made with at least 24 hours’ notice. Late cancellations may result in a charge equivalent to the full shift fee.
Timesheets & Invoicing
• Candidates are responsible for submitting signed timesheets.
• Clients are responsible for timely approval of timesheets.
• Invoices must be paid within 14 days from the invoice date.
• Late payments may incur statutory interest and recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998.
Fees
• Rates and charges will be agreed in writing before the start of any assignment.
• Additional fees (e.g. for direct hire or early termination) may apply in line with our Client Service Agreement.
• VAT is charged at the prevailing UK rate.
Data Protection & Confidentiality
• Medsure Staffing Ltd complies fully with the UK GDPR, Data Protection Act 2018, and other relevant data privacy laws.
• Personal data is processed only as required to deliver our services. Please refer
to our Privacy Policy for more information.
Liability
• Medsure Staffing Ltd will not be liable for any indirect, consequential, or incidental loss or damage arising from the conduct of Candidates unless due to our own gross negligence or breach of contract.
Indemnity
• Clients agree to indemnify and hold harmless Medsure Staffing Ltd from any claims, liabilities, losses, or legal costs arising from:
• Misuse of our services;
• Injury or damage caused by a Candidate while under the Client's supervision;
• Any breach of these Terms.
Termination
• Both parties may terminate their relationship with Medsure Staffing Ltd at any time by giving reasonable written notice, subject to any outstanding fees or contractual obligations.
Governing Law
• These Terms are governed by the laws of Scotland
• Disputes shall be resolved under the exclusive jurisdiction of the Scottish courts.
Contact Details
• Medsure Staffing Ltd
• Website: www.medsurestaffing.com
• Email: medsurestaffingltd@gmail.com