Client Service Agreement

Last updated: 31 May 2025

Introduction

This agreement is between Medsure Staffing Ltd (the 'Agency') and the Client, to define the terms of supply for temporary healthcare staff.

Service Provision

• Medsure Staffing Ltd will use reasonable efforts to supply suitable candidates based on the Client’s requirements.
• All candidates will be pre-screened for qualifications, right to work, and experience relevant to roles such as nurses, doctors, carers, and mental health nurses.

Booking & Charges

• Rates will be confirmed in writing for each assignment.
• Invoices are due within 14 days. Late payment may incur interest charges.

Cancellations

• Cancellations with less than 24 hours' notice may incur a charge equal to the full shift fee.

Direct Engagement

Clients must not employ or engage Medsure candidates directly within 6 months of the last assignment without written consent or conversion fee.

Liability & Insurance

• The Client is responsible for the Candidate while on assignment.
• Medsure Staffing Ltd holds appropriate business and public liability insurance.

Governing Law

This agreement is governed by the laws of Scotland